THE BUSINESS:

Boksburg Floral & Gift Boutique is a floral and gift boutique well established over the East Rand and the Johannesburg region.

We specialize in fresh as well as artificial flowers, arrangements and bouquets. We do hampers and have an array of accessories such as vases, balloons, teddies and gifts etc to lighten the hearts of adults and their kids.

We are regular floral providers at weddings, corporate, government and other functions.

We deliver orders at all addresses in our target market areas. Simply place an order via telephone or email. Or bring a personal visit to our boutique.

Our reliable, creative and consistent excellent service has earned us an appreciative and growing client base.

BUSINESS OBJECTIVE:

Our Aims and Objectives are to produce a professional service of the highest quality to the satisfaction of our clients with the aim of keeping those clients ‘FOREVER'.

THE ORGANISATION: (Organisational Chart)

Director: Suzette van der Merwe

Staff: Adeline Ntsalong

Mery Mabaso

Driver: Daniel Mokoena

The admin function consists of the daily office duties, control of the in-coming orders and

outgoing product, the finances, client liaison, troubleshooting, and overall functioning of the business. The operations management function consists of the managing on-site of working progress. This is the key to our success as we believe the actual reality of an efficiently run operation is far from the plans made at meetings unless there is efficient management on hand to ensure all goes to plan.

CLIENT REFERENCES:

SAICA Zenobia 011 621 6624

Group Five Projects Jillian Solomons 011 899 4600

Colgate Palm Olive Cathy Webber 011 898 2302

Servochem Angie 011 823 5341

HFR Transport Ann 011 306 6000

If more Client information is required – Please feel free to contact us…

SUMMARY:

We trust that the above information had been of interest to you and meets with any of your requirements in this field. However should you require any additional information please do not hesitate to contact me at our earliest convenience…

Yours faithfully,

Mrs. SJ van der Merwe

Owner & Director